One Property Group One Property Group

One Property Group

Privacy Policy


1. Data Controller In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we inform you that the personal data you provide will be processed by:

  • Company Name: One Property Group
  • Tax ID (CIF): B93673457
  • Address: C/ Acebuche de la Torre, 5, Portal 8, 29650 Mijas (Málaga), Spain
  • Phone: +34 663 926 101
  • Email: info@onepropertygroup.com

2. Categories of Data Collected To carry out our business activities, at One Property Group we process the following categories of data:

  • Identification and contact data: Name, surnames, ID/Passport/NIE, address, phone number, and email.
  • Personal and social characteristics data: Marital status, details of the family unit (necessary for certain lease agreements).
  • Economic, financial, and insurance data: Income, payslips, employment contracts, income tax returns, bank details, or credit history, strictly limited to what is necessary for the assessment of financial solvency.

3. Purpose of Processing We process the information you provide for the following purposes:

  • To manage and respond to inquiries or requests made through our contact forms, email, or telephone.
  • To provide real estate brokerage services (buying, selling, or renting properties).
  • To conduct feasibility and economic solvency studies on prospective tenants or buyers, in order to ensure the viability of real estate transactions.
  • To send commercial communications about the agency’s properties or services, provided that express consent has been given.

4. Legal Basis for Processing The legal basis for the processing of your data is:

  • Execution of a contract or pre-contractual measures: For the provision of real estate services and for the feasibility and solvency analysis prior to the signing of a lease or earnest money contract.
  • Express consent: To respond to your inquiries and to send commercial communications.
  • Legitimate interest: For fraud prevention and the protection of the economic interests of the landlords/owners.

5. Recipients and Data Disclosure Your data will not be transferred to third parties unrelated to the provision of the service, except under legal obligation. However, for the proper development of real estate services, your data may be communicated to:

  • Property owners / Landlords: In the case of renting or buying/selling, identification data and the feasibility assessment strictly necessary for the acceptance of the transaction will be shared.
  • Insurance companies: For the processing and contracting of rent default insurance, requiring the submission of the economic documentation requested by said entities.
  • Financial entities, notaries, and management agencies (gestorías): If their intervention is necessary for the formalization of the sale or lease.

6. Data Retention Period The personal data provided will be kept as long as the commercial relationship is maintained, its deletion is not requested by the interested party, and for the time necessary to comply with applicable legal obligations (for example, tax regulations require keeping invoices for 4 years, and anti-money laundering regulations require keeping certain documentation for 10 years).

7. User Rights Anyone has the right to obtain confirmation as to whether or not One Property Group is processing personal data concerning them. You have the right to:

  • Access your personal data.
  • Request the rectification of inaccurate data.
  • Request its deletion when the data is no longer necessary for the purposes for which it was collected.
  • Request the limitation or opposition to the processing of your data.
  • Request data portability.

To exercise these rights, you can send an email to info@onepropertygroup.com or a postal communication to our address (C/ Acebuche de la Torre, 5, Portal 8, 29650 Mijas, Málaga, Spain), attaching a copy of your ID or equivalent document to prove your identity.

Likewise, you have the right to file a claim with the Spanish Data Protection Agency (AEPD) if you consider that the processing does not comply with current regulations.

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